Ζητείται Hotel Receptionist

Yonik Management Village Ltd: Ζητείται Hotel Receptionist – Πάφος

• Manage all incoming calls and ensure all queries are handled promptly and efficiently
• Maintain professional relationship and atmosphere at all times.
• Analyse all guest requests received via telephone, email and chat service and recommend suitable options for all customers and assist to confirm all reservations.
• Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail updates within required operating procedures.
• Anticipate escalation and take over calls when needed.
• Provide guidance and feedback to fellowteam members while keeping them motivated
• Ensure a friendly work environment.
• Identify new ways to optimize procedures.
• Ensure adherence to policies for attendance, established procedures etc.
• Identifying operational issues and suggesting possible improvements
• Assists with the checking in of guests as per existing Front Office policies and regulations.
• Takes and relays messages to guests correctly and promptly
• Provides requested information to callers
• Greets people entering the hotel
• Directs guests or any other visitors to the correct department
• Deals with queries from both the public and hotel guests
• Performs general administrative and clerical support.
• Ensures that Reception area is kept clean and tidy at all times
• Notifies the maintenance to transfer guests’ luggage to their assigned rooms
• Assists in guests’ check-out and knows how to settle guests’ accounts either by cash or credit card
• Informs guests of hotel and general information regarding meals , activities, etc
• Offers wake up services, orders taxi transfers as and when required.
• Adhere to Hotel’s standards, policies and procedures
• Ensure that duties are carried in an honest and ethical way by abiding the Hotels’ rules and regulations and the Cyprus Law
• Perform any other relevant duties assigned by the superiors

To apply, please send your CV to operation@secretfo.rest, quoting the reference “Hotel Receptionist – anergosjobs.com”

’ in your subject line.

CLICK HERE TO FIND JOBS IN CYPRUS

CLICK HERE TO FIND JOBS IN NICOSIA

CLICK HERE TO FIND JOBS IN LIMASSOL

CLICK HERE TO FIND JOBS IN LARNACA

CLICK HERE TO FIND JOBS IN PAPHOS

CLICK HERE TO FIND JOBS IN FAMAGUSTA

Post expires at 9:14pm on Friday May 16th, 2025