Wednesday , 23 October 2019
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Cyprus Casinos: Vacancies for Cashiers, Cage

Cyprus Casinos: Cashiers – Limassol

Cyprus Casinos (Operated by MELCO Group) is looking for Cashiers, Cage in Limassol.

POSITION SUMMARY
A Cage Cashier is responsible for providing professional, prompt and accurate service relating to monetary and financial transactions in a secure environment known as the Cage which encompasses three distinct areas being: Chip Bank, Front Window and Main/Cheque Bank.

PRIMARY RESPONSIBILITIES:

Generic to all Cage functions:

  • To ensure the provision of professional and timely service to our customers, maintaining a current knowledge of the City of Dreams Mediterranean (COD)  complex and facilities
  • To ensure all duties are performed in strict compliance with relevant policies and procedures i.e. Cyprus Gaming Commission
  • Consistently seek to develop a trusting relationship and working rapport with team members and ensure a positive approach to work, whilst assisting with the training of new and existing staff

Chip Bank Duties:

  • Assume responsibility for an assigned inventory of gaming chips for a specific shift, performing all transactions in an accurate and timely manner, including communicating “shift hand-over” issues and complete a shift-end balance
  • Transactions include but are not limited  to:
  • Verification of chip validity
  • Table fills and credits
  • Chip transfers
  • Chip rotation
  • Associated administrative duties
  • Liaise with Cage management with regard to ordering and destruction of gaming chips

Front Window duties:

  • Assume responsibility for an assigned inventory of cash and/or cash equivalents for a specific shift, performing all transactions in an accurate and timely manner, including verification of assigned inventory and shift-end balance
  • Using COD operating system to perform various transactions and services
  • Replenish assigned inventory as determined by business demands, ensuring minimal disruption to customer service
  • Perform financial/monetary transactions for our customers including but not limited to EFTPOS and credit card processing, exchange of gaming chips, foreign currency, travelers cheques and cashless gaming redemption

Main/Cheque Bank duties:

  • Assume responsibility for an assigned inventory of cash/cash equivalents and documents for a specific shift, performing all transactions in an accurate and timely manner, including verification of assigned inventory and shift-end balance
  • Perform financial/monetary transactions for our customers including but not limited to, preparation of banking – cash, cheques, credit card, verification of cashless gaming and foreign currency etc
  • Maintain accurate records pertaining to the various accounts held by our customers
  • Liaise with Count Team management relating to the “buys” of various “drops”
  • Prepare and disseminate daily reports as required for financial reporting purposes

KEY PERFORMANCE INDICATORS

  • Consistency in the delivery of established service standards
  • Constructive relationships are built with customers and team members
  • Accurate demonstration of product knowledge
  • Transactions performed in a timely and accurate manner
  • Attention to detail

QUALIFICATIONS:

Education & Experience

  • Previous customer service and cash handling experience
  • (Preferably from within the Gaming or Banking industry)
  • Good command of English and Greek Language

Skills / Competencies

  • Is trustworthy, well presented, outgoing and highly motivated
  • Adheres to, and supports the Company’s Vision & Values
  • Displays a high commitment to improving customer service
  • Motivates others to achieve business objectives and common goals
  • Encourages people to work as a team
  • Adopts and implements new approaches and practices to meet changing circumstances
  • Clearly understands the strategic Vision of the Company and how it impacts on the Business Unit/function
  • Achieves agreed objectives and accepts accountability for results
  • Has proven employee and customer orientation

To apply, please click here: https://melcoresorts.wd3.myworkdayjobs.com/en-US/career/job/Temp-Limassol/Cashier–Cage_REQ291

(AD8/10)