Cyprus Casinos: Cashiers – Limassol
Cyprus Casinos (Operated by MELCO Group) is looking for Cashiers, Cage in Limassol.
POSITION SUMMARY:
A Cage Cashier is responsible for providing professional, prompt and accurate service relating to monetary and financial transactions in a secure environment known as the Cage which encompasses three distinct areas being: Chip Bank, Front Window and Main/Cheque Bank.
PRIMARY RESPONSIBILITIES:
Generic to all Cage functions:
- To ensure the provision of professional and timely service to our customers, maintaining a current knowledge of the City of Dreams Mediterranean (COD) complex and facilities
- To ensure all duties are performed in strict compliance with relevant policies and procedures i.e. Cyprus Gaming Commission
- Consistently seek to develop a trusting relationship and working rapport with team members and ensure a positive approach to work, whilst assisting with the training of new and existing staff
Chip Bank Duties:
- Assume responsibility for an assigned inventory of gaming chips for a specific shift, performing all transactions in an accurate and timely manner, including communicating “shift hand-over” issues and complete a shift-end balance
- Transactions include but are not limited to:
- Verification of chip validity
- Table fills and credits
- Chip transfers
- Chip rotation
- Associated administrative duties
- Liaise with Cage management with regard to ordering and destruction of gaming chips
Front Window duties:
- Assume responsibility for an assigned inventory of cash and/or cash equivalents for a specific shift, performing all transactions in an accurate and timely manner, including verification of assigned inventory and shift-end balance
- Using COD operating system to perform various transactions and services
- Replenish assigned inventory as determined by business demands, ensuring minimal disruption to customer service
- Perform financial/monetary transactions for our customers including but not limited to EFTPOS and credit card processing, exchange of gaming chips, foreign currency, travelers cheques and cashless gaming redemption
Main/Cheque Bank duties:
- Assume responsibility for an assigned inventory of cash/cash equivalents and documents for a specific shift, performing all transactions in an accurate and timely manner, including verification of assigned inventory and shift-end balance
- Perform financial/monetary transactions for our customers including but not limited to, preparation of banking – cash, cheques, credit card, verification of cashless gaming and foreign currency etc
- Maintain accurate records pertaining to the various accounts held by our customers
- Liaise with Count Team management relating to the “buys” of various “drops”
- Prepare and disseminate daily reports as required for financial reporting purposes
KEY PERFORMANCE INDICATORS
- Consistency in the delivery of established service standards
- Constructive relationships are built with customers and team members
- Accurate demonstration of product knowledge
- Transactions performed in a timely and accurate manner
- Attention to detail
QUALIFICATIONS:
Education & Experience
- Previous customer service and cash handling experience
- (Preferably from within the Gaming or Banking industry)
- Good command of English and Greek Language
Skills / Competencies
- Is trustworthy, well presented, outgoing and highly motivated
- Adheres to, and supports the Company’s Vision & Values
- Displays a high commitment to improving customer service
- Motivates others to achieve business objectives and common goals
- Encourages people to work as a team
- Adopts and implements new approaches and practices to meet changing circumstances
- Clearly understands the strategic Vision of the Company and how it impacts on the Business Unit/function
- Achieves agreed objectives and accepts accountability for results
- Has proven employee and customer orientation
To apply, please click here: https://melcoresorts.wd3.myworkdayjobs.com/en-US/career/job/Temp-Limassol/Cashier–Cage_REQ291
(AD8/10)