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SOFTONE: Ζητείται Customer Services Administration Assistant – Λευκωσία
SOFTONE Cyprus – a leading business software provider – is looking for a Customer Services Administration Assistant to join our team in Nicosia.
The Role
The Customer Services Administration role provides administrative support to Channel Support & Custom Services Department by handling and redirecting all incoming calls and undertaking clerical tasks required to ensure the department’s smooth running.
Your Role
- Greeting and welcoming clients and visitors
- Managing and directing incoming calls and inquiries, ensuring prompt and accurate responses
- Coordinating and scheduling appointments and meetings
- Assisting in the preparation and distribution of documents, reports, and correspondence
- Performing basic administrative tasks such as data entry, filing, and record keeping
- Supporting various departments across the organization as needed
- Characterizing and assigning all emails of the mail account
- Handling all incoming calls to support queue
- Checking and closing services documents
- Responsible for contracts activation
Qualifications & Skills
- College degree in Business Administration or a related field
- Excellent knowledge of MS office suite
- Excellent command of both Greek (required) and English (written and verbal)
- Very good organizational and time-management skills
- Strong written and verbal communication skills
- Attention to detail, accuracy and ability to manage multiple priorities
- Prior experience in a similar role will be considered an advantage
Benefits
· An attractive remuneration package will be offered based on qualifications and experience.
· 13th Salary
· Provident Fund Program
· Yearly bonus upon achievement of Team targets
HOW TO APPLY:
If you are interested in this opportunity, please send your CV to info@softone.com.cy with the subject line “Customer Services Admin – anergosjobs.com”
We look forward to hearing from you!
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Post expires at 6:10pm on Wednesday June 4th, 2025
