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Latest Jobs

IQ Option: Customer Support Supervisor

IQ Option: Customer Support Supervisor – Limassol

CUSTOMER SUPPORT SUPERVISOR

IQ Option is an Investment Firm and an international software developing company and its main product is the online trading platform. For the past 4 years, we have reached one of the first positions of world leaders in online trading. As a leading CySec registered company, we have received several awards, including The Award of Financial Excellence 2017 by the Academy of Interactive & Visual Arts, achieving a significant impact on the Trading industry. IQ Option brand is active in over 230 countries operating in more than 13 languages. We have now introduced Forex, Cryptocurrencies, CFD’s and Digital Options.

Responsibilities of our future teammate:

  • Conducting training and employees’ meetings in order to increase the quality of work
  • Supervising a team of 10 employees – Quality control, internal monitoring (tickets/chats, statistics calculation, measurement of the level of customer satisfaction)
  • Training, motivating and adaptation of new employees
  • Workload management and schedule planning
  • Introduction of additional measures aimed at improving the quality of work
  • Answering to complex questions from customers.

Responsibilities of our future teammate:

  • Conducting training and employees’ meetings in order to increase the quality of work
  • Supervising a team of 10 employees – Quality control, internal monitoring (tickets/chats, statistics calculation, measurement of the level of customer satisfaction)
  • Training, motivating and adaptation of new employees
  • Workload management and schedule planning
  • Introduction of additional measures aimed at improving the quality of work
  • Answering to complex questions from customers.

What do we offer:

  • Competitive Remuneration (plus commission), 13th salary and paid education
  • Friendly, enjoyable and positive environment
  • Many corporate bonuses and incredible corporate events
  • Gym, climbing wall, ping pong, arcades, foosball, a slide inside the office, in-house massage therapy, tennis, football and basketball as well as personal trainings!
  • Free Language Courses (Greek, English & Russian)
  • Unlimited free food (breakfast and lunch buffets)

We have a referral program! We are paying €500 for every successful recommendation!

Please send your CV to hrcyprus@iqoption.com stating the position, we will be glad to meet you!

Note: All and CVs and Cover Letters will be treated with strict confidence.

IQ Option is an equal opportunity employer.

 

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