Wednesday , 22 November 2017
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Pearson Qualifications International: Θέση Εργασίας (μισθός €15.000 ετησίως)

Pearson Qualifications International: Customer Service Advisor – Limassol

Pearson UK is the UK’s largest and fastest-growing educational service provider offering leading-edge qualifications along with teaching and learning resources under the Edexcel, BTEC, LCCI, Pearson, Heinemann, and other brands. Pearson Qualifications International is a part of Pearson UK and Pearson plc.

Purpose

Pearson Qualifications International Customer Services Team comprises about 20 members of staff across a number of teams based in London, Cyprus and Asia Pacific.

The overall purpose of the Customer Service Advisor’s role is to provide outstanding professional services to a specified range of Schools and Further Education customers, on the telephone, by email and sometimes online.

Our vision is that our reputation for delivering outstanding customer service becomes a source of sustainable competitive advantage for our business- the reason customers come to us, and the reason they stay with us.

Candidate Profile

We are recruiting 1 new Customer Service Advisor to join our Cyprus team initially for a 12-month fixed term contract.

Essential requirements for the post:

  • Good general level of Education
  • Ability to use MS Office – Word, Outlook, Excel etc.
  • Excellent communication/telephone skills, both written and oral (in English)
  • Highly organised, with the ability to plan workloads and meet deadlines
  • Able to work under pressure
  • Efficient, reliable and accurate
  • A self-motivated, reliable team player

Desirable:

  • Knowledge of secondary and tertiary Education

Working days/hours: Monday – Friday 9.00 am – 5.pm

Salary: Fixed Term Contract €15000 annually

Place of work: Limassol

Please send a recent CV with covering letter by email to: marjon.gutteling@pearson.com stating:”anergosjobs.com” on the title.

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