Sunday , 4 December 2016
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Ζητείται Junior IT Support Engineer

Junior IT Support Engineer Vacancy – Limassol

An highly reputable International Company is look to recruit a

Junior IT Support Engineer

Key Responsibilities

  • Build and maintain PCs, laptops, Tablet’s, smart phones and software
  • Email setup and configuring
  • Backup tapes / maintaining tape rotation. Responsible for rotating tapes online and offsite
  • End-user Helpdesk service (creating tickets, troubleshooting, resolving and escalation)
  • Collecting returned and sending IT goods
  • SharePoint Administration
  • Liaise with Suppliers for new IT items and consumables
  • Support for Social media (Facebook, Instagram, YouTube)
  • Cabling/Networking
  • Ticket reporting / Maintain and keep update ticket system (SysAid or internal Helpdesk system)
  • Install software (manually or deploying remotely)
  • Assist to solve user issues locally and remotely
  • Providing user training and support if required
  • Generate and Maintain ICT asset register for Audeh Group (laptops, Desktop, Mobile Phones)

 

Job Requirements

Education: University Bachelor’s degree or Master in a similar field

Skills:

  • Familiar with Ticketing systems , Hardware (-peripherals), administration, server environment, MS Active Directory, network basics, wireless (access points)
  • Analytical (quick in understanding and troubleshooting a situation)
  • Strong administrative capacities
  • Good knowledge of desktops, laptops and servers
  • Strong knowledge of Microsoft Office tools 2007, 2010, 2013, Windows 7, 8, 10
  • Experience within a Helpdesk environment
  • Good knowledge of Apple devices
  • Ability to resolve / escalate incidents
  • Self-motivation and ability to perform tasks independently with minimal supervision
  • Strong interest in new technologies in IT and communications
  • Good communication and time management skills
  • Friendly, polite disposition and sympathetic towards user’s concerns

Working experience: 2+ years

Languages: English and Greek

Please apply by submitting your CV by e-mail to

recruitment.57@gmail.com

by 31st December 2016

Due to the high volume of applicants we will only contact the shortlisted candidates who fit the above profile.

 

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