Wednesday , 7 December 2016
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Ζητείται Customer Support Specialist (μισθός €1300 – €1500)

WISEBITS: Customer Support Specialist (late shifts) – Limassol

Contact Details
Company: WISEBITS
Contact Person: Natalia
Address: 132 Arch. Makariou III, 3021 Limassol, Cyprus
Phones: 25760842
Job Description

We are now looking for experienced Customer Support Specialist to join the growing support team of our web-based entertainment project based in Limassol. The company offers and excellent working environment, a competitive remuneration package and the chance to work for a developing international company.

Be aware that we are offering night/weekend shifts.

Responsibilities:

  • Answer Customer Support emails quickly and efficiently
  • Handling and resolving customer complaints
  • Investigate complaints about unauthorized behavior of users
  • Report bugs to technical team
  • Report abnormal increase in complaints to management team

We offer:

  • Convenient office in the center of Limassol;
  • No dress-code and bureaucracy;
  • Young and energetic team;
  • Career growth and professional development;
  • Medical insurance, corporate mobile number;
  • Free lunches.

If you are interested in the above position, please send your CV at the following email address: careers@wisebits.com

Required Qualifications
  • Excellent English Language skills (Native English speaker is an advantage);
  • Good IT background and knowledge;
  • Second Language will be considered a plus (Russian language is an advantage);
  • Ability to work a flexible schedule (also nights and weekends);
  • Ability to work under pressure and meet deadlines;
  • Excellent written and spoken communication skills;
  • Experience in Online Customer Suppor would be an advantage;
  • Understanding of online payments, refunds, chargebacks and fraud.

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