Thursday , 8 December 2016
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Yumbles: Online Support & Sales Officer – Nicosia

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Yumbles: Online Support & Sales Officer – Nicosia

About Yumbles

We are www.yumbles.com a fast growing internet start-up for the UK market but with an operational office just opened-In Nicosia.

Founded by two experienced internet professionals, Yumbles is a pioneering and carefully curated conscious food marketplace connecting hundreds of the very best of artisan food and drink producers with discerning food fans who care about what they eat: where it’s from, what’s in it and how it’s made.

Awarded Food & Drink Website of the Year in our first full year in 2014, Yumbles is by far the largest collection of artisan producers in the UK and we’re on a mission to transform conscious food buying in the UK and beyond.

 

Role Summary

This role is a rare and unique opportunity for smart and ambitious professionals keen build their career in e-commerce/ the internet industry.

Working alongside one of the founders you will be involved in all kinds of activities related to the customer experience – from supporting our buyers and sellers, to finding and signing up fantastic new food producers to become sellers on our marketplace.

This is a pivotal role within our small team.

 

Responsibilities include:

  • generating lead lists of prospective new sellers
  • outbound email campaigns to sign-up new sellers
  • answering buyers questions on the site – being a fantastic Yumbles brand ambassador
  • answering sellers questions on the site & helping them be successful
  • sharing key insights with the business on what we could be doing better to serve both our buyers and sellers
  • keeping onsite help content up to date and accurate

The terms

  • Full time hours Monday to Friday
  • Contract role (no fixed end date)
  • Office-based in Nicosia
  • Competitive salary

 

What we look for

  • Educated to at least undergraduate degree level
  • Written and spoken fluency in English. This will be tested.
  • Fast, independent learner. Structured training is minimal; you will need to learn fast on the job.
  • Strong attention to detail.
  • Highly efficient. Ability to meet deadlines.
  • Hard worker. You must be ambitious and want to be part of building a successful internet business. You want a role where you make a difference and not just “clock in and clock out”.
  • Excellent at customer service. You enjoy delighting people.
  • Sales / phone confidence. Happy speaking with customers on the phone.
  • Proficiency in MS Office and Google Apps.

 

How to Apply

If all of the above sounds exactly like you then send us your CV and a brief cover note explaining:

1) why you would like to work at Yumbles,

2) why you feel you would be ideal for the role.

To email katie@yumbles.com

 

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