Thursday , 1 December 2016
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Support Agent ( F/M ) needed

skillstock cyprus

Skillstock Ltd: Support Agent ( F/M ) Full or Part time – Limassol

OUR PROFILE

Located in Limassol and with its origins in Germany, Skillstock brings together the expertise of the IT sector and the maritime industry. Skillstock which addresses the certificate management needs of crew operators, private users, but also certificate issuing authorities. The range of applications embraces certificate issuance, storage, re-tracebility, web access and 24/7 customer support. All activities follow Germany’s strict data protection regime as well as ISO standards.

 

YOUR TASKS

  • First POC for our international customers
  • Competent contact for all support queries and basic customer inquiries
  • Telephone and written correspondence with customers and partners
  • All administrative and organisational tasks in the support sector
  • Preparation of presentations / procedural instructions
  • Preparatory work for the Sales Team
  • You will work shifts 24/7 (early, day, late and night shift)

YOUR PROFILE

  • Completed commercial education or similar qualification or university degree
  • Excellent communication skills and customer focus
  • Quick learner, able to work diligently and independently
  • Organisational skills
  • Reliability and commitment
  • Technical understanding
  • English C1, at least B2 (proficiency)
  • Affinity for new media
  • Interest in e-learning would be an advantage

A dynamic, friendly team, a nice working atmosphere and a varied and interesting job will expect you. We expect basic knowledge and introduce you to the expanded work areas.

We look forward to receiving your application by post or e-mail: jobs@skillstock.com

SKILLSTOCK Limited

2, Griva Digeni & Anastasi Sioukri Pamelva Court,

Office 401

3035, Limassol,

Cyprus

 

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