Sunday , 4 December 2016
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Θέση Εργασίας στην MTN Cyprus

mtn cyprus

MTN Cyprus: Trainee Store Supervisor – Paphos

The role:
The main responsibility of the role will be to provide quality customer service and support to subscribers and prospective clients. Furthermore, promote products and services of the Company in a favorable manner.

Responsibilities: 

  • You’ll be guiding customers through the sales and post-sale process to ensure their longevity and satisfaction
  • Support the day to day jobs within the shop under the supervision and direction of the CSP Supervisor
  • Coordinate with the CSP Supervisor in regards to following up on qualitative and quantitative targets’ achievement and delegation of in-store jobs
  • Develop, coach and inspire your team creating a results-focused environment
  • Manage employee expectations and training
  • Meet sales and other targets (bill payments, modifications, etc.)
  • Responsible for KPIs,  stock availability and customer service
  • Successfully working alongside business partners and developing relationships with key stakeholders across the business
  • Strong management potential, looking for the next career challenge

Knowledge/Education:

  • University Degree or College Diploma (Business Management, Marketing, Social or Economic studies)
  • 1 or 2 years’ of experience in Retail environment, ideally within an IT work environment. Proven experience as a team leader or Supervisor will be considered as an advantage
  • Experience with direct reports will be considered as an advantage
  • Exceptional leadership potential with the ability to work well with others in a motivational manner
  • Basic knowledge of GSM technology and services
  • Clear communication skills, and the ability to relate to different people
  • Fluent in English and Greek. Russian language will be considered an asset

Applications:

All interested candidates should send their CVs to career@mtn.com.cy stating the job title in the subject line. Applications close on 11 December, 2015.

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